Absolutely appalling. This is the worst service I have encountered in over 30 years as a homeowner and landlord. I would never consider using them again, especially after they took £89 from my account to join their program without my consent. They are incredibly deceptive in numerous ways, and I can't even begin to detail them all. Do not share your payment information with them. They will misuse it—when you try to stop the payment, no one responds, yet you will receive a call questioning why you refuse to pay an additional £800 to repair a few kitchen cupboards. Stay away at all costs.
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