fanteam.com

3
3 Based on 29 reviews

Europe's biggest Daily Fantasy Sports site...

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Average Rating

3

/
5

29 Reviews

5 Star
43%
4 Star
0%
3 Star
3%
2 Star
13%
1 Star
40%

All Reviews

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Review Time

Terrible experience with withdrawals

I just signed up and won a small amount, but after sending everything required, I still can't make a withdrawal. It feels like they want more than just my information. This site is appalling; I recommend using a trustworthy bookmaker and steering clear of these scammers.

1
Date of experience: Dec 25, 2025
Clementine Baker
Promised 24/7 support but no response after 26 hours

The service claims to offer 24/7 support on their website, yet I haven't received a response to my email after 26 hours and counting. There are no other contact methods available on the site. I've been waiting for days for information regarding my withdrawal. I would strongly recommend avoiding this if you want to steer clear of stress and complications. Additionally, I haven't received a withdrawal receipt, so I have no idea if anything is being processed.

1
Date of experience: Dec 24, 2025
Carlton Morgan
Awful initial experience

Claims to provide 24/7 support on their website, yet I haven't received a response to my email after 26 hours and still counting. There are no alternative contact methods available on the site. I've been waiting for days to receive information about my withdrawal. I would definitely recommend steering clear of this service to avoid unnecessary stress and complications. Additionally, I haven't received a withdrawal receipt, leaving me unsure if they are processing anything.

1
Date of experience: Dec 23, 2025
Wanda C.
Fantastic & User-Friendly 😃

A friend recommended this platform to me, and I have no regrets. The Sportsbook section is excellent, and my payouts have been immediate based on my experience. Customer service was professional and knowledgeable. I can't understand the negative reviews.

5
Date of experience: Dec 17, 2025
Newton
Welcome offer not fulfilled.

I was drawn in by a welcome offer I found on a comparison site. After signing up directly through the provided link and fulfilling the wagering requirements, my free bets were not credited. When I contacted support, I was told that I hadn't signed up through an affiliate link, which is incorrect. I provided them with the source of the affiliate link, but they haven't responded. In a discussion group I'm part of, several others have reported similar issues with this offer. In summary, the company is either scamming customers with a misleading offer or is simply incompetent in handling it. Either way, I advise avoiding them.

1
Date of experience: Oct 10, 2025
Rosaleen Walker
Sign-up bonus not honored

The sign-up bonus was not honored, which seems to be a common issue. Aside from that, the site is nice, has an interesting concept, and the payout process was smooth.

2
Date of experience: Aug 23, 2025
Withdrawal request denied despite urgent need

I deposited £300 without ID, and they are refusing to let me withdraw without very specific photo ID that I don't possess. I've explained my dire situation—being penniless and starving—yet they've only linked me to food banks and told me about the cost of ID instead of processing my withdrawal. I've provided bank statements, a bank card, a letter with my name and address, and my prison ID with photo and date of birth, as well as a selfie. Remember, this is a UK sportsbook; every standard UK sportsbook accepts bank statements or letters with details. As I write this, I'm in pain and starving, and they have all my money.

1
Date of experience: May 31, 2025
Waldo Carter
Please inform the compliance team

Someone needs to inform the compliance and responsible gambling team to check and respond to their emails! They keep following up with me despite my having replied twice already, and I've even sent them screenshots.

1
Date of experience: May 13, 2025
Darknight_FC
Scam bookmaker with fake sign-up promotion - stay away

I signed up using an affiliate link that promised £10 in free bets along with some tournament tickets. I have accounts with many UK bookmakers and am familiar with these offers. After signing up and depositing according to the promo terms, I saw no sign of the free bet or tickets. When I contacted support, they claimed it looked like I signed up normally without the affiliate link. I informed them about the link and provided the promo terms page, but they couldn't trace it back and offered me a different tournament offer instead. They even stated they couldn't manually provide the free bet—what kind of bookmaker in 2024 can't do this? This is a scam operation that attracts new customers with fake promotions. Avoid at all costs.

1
Date of experience: Dec 11, 2024
Sharon Anderson
I appreciate the game organization

I like how the games are arranged by closest time at the top, which saves time. Payouts are also quick; I just withdrew a small amount of £120, and it appeared in my account within a minute. Hopefully, larger withdrawals will be just as swift. Overall, a decent experience. 👍

5
Date of experience: Oct 20, 2024

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