Review Time
I have been going to Athena games for the last 10 years and found it to be a great game store the staff are knowledgeable on the product they sell and they run excellent events. They have a wide range of products and are always happy to accommodate my regular gaming group. I have been to alot of different games stores over the country and I can say that Athena has been the best I've been too. Would recommend going there if you are local to Norwich and supporting them.
This is a great store where I regularly go to play games in their free gaming space. They host lots of events and tournaments across a wide range of hobbies/games run by their friendly and inclusive staff. Downstairs they have a well stocked store available for online or in store purchase for all your hobby needs, whether that’s Warhammer, MTG, Pokemon, Gundam/Gunpla, D&D, family friendly boardgames or smaller wargames like Moonstone, Bushido or Marvel Crisis Protocol.
Don’t use this company. They don’t give you a refund unless you order online! They charged £20 more on any Star Wars item then anywhere else online but refused to give me a refund to my card only gave me store credit. They had an awful attitude when challenged about it. They don’t state that you can’t get a refund on in store purchases anywhere on there website except a tiny piece of paper on the desk on small writing. Very disappointed, used this company for years and spent well over a thousand pounds and they tell me it’s there policy to only refund on store credit. Not using again. DO NOT USE THEM
It’s great to have a local gaming shop like Athena and I would recommend it to anyone. I’ve brought numerous games from them over the years and I’ve never had a bad experience. The staff have always been helpful in suggesting ideas, talking me through the pros and cons of games, which is so helpful when trying to find something as a gift!
I ordered 4 of the same Bloomburrow commander deck from their website to get a copy for me and my friends.They cancelled my whole order claiming:"we are not selling more than one of these decks to customers, as such I have cancelled and refunded your order. We try to ensure everyone gets a fair opportunity to get these decks and as commander is a singleton format there is no reason for duplicates"Note here that they didn't cancel 3 of them leaving me with 1. They cancelled it all. And removed all of this deck from their website immediately so it's not even there to repurchase. This is 100% because they mistakenly put it up on their site and now are too dishonest to tell the truth and honour their mistakes.I replied immediately asking why can't I buy 1 copy then. They ghosted me, so they get this review.Don't trust these guys.
Tonight I walked to Athena games like normal going out of my way to buy the one drink I like. As I arrive I sit at a table ready to play MTG commander. Only to be told I can't drink my drink as I didn't buy it there. I look around see people eating fish and chips. Drinking out of drinks bottles. So I left. I am leaving this complaint as your MTG products are more expensive then almost all the local shops in Norwich. I have spent hundreds over the years despite this as they have the play room. If your going to be this greedy and I feel discriminate me like this then the hundreds I did spend with you will now be spent elsewhere. You will now make the profit from a drink when I come in. I would say this greedy new policy has cost you hundreds
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Norwich's premier board gaming, wargaming and card gaming venue and store. We have space across three floors to meet all your gaming needs and host a wide range of events. Stocking a range of lines from Magic the gathering, Pokemon and Yu-Gi-Oh to D&D,...
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