farera.com

2.6
2.6 Based on 21 reviews

...

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Heidi B.
DO NOT book with this service

DO NOT book with this service, especially for urgent flights! I had a terrible experience. I booked a same-day urgent flight, but the status remained "Pending" for hours without any updates. I attempted to contact their support multiple times, but it was impossible: their support email was broken and their website had no working live chat. Due to the urgency, I had to buy a new ticket directly from the airline. They finally issued a ticket 2 hours later—when it was already too late. Now they are misleading my bank during the chargeback process, falsely claiming that I "completed the flight" with their ticket. This is completely untrue. I have proof that I never used their booking. They claim "99% of tickets are issued within minutes,” but if you fall into the 1% failure, they disappear and try to keep your money by providing false information. Save your money and nerves—book directly with the airlines!

1
Date of experience: Dec 30, 2025

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