I purchased roundtrip, first-class tickets for two from one city to another, scheduled to leave on a specific date and return a week later. Instead of being on our way, we are stuck at home. When I sought our boarding passes, the airline had no record of our tickets. The booking confirmation indicated one airline for the outbound flight and another for the return, while the e-tickets showed a different airline both ways. I didn’t cross-check the e-tickets with the confirmation, which I now regret. After discovering the issue, I contacted my credit card company to dispute the charge. I even received a call asking me to cancel the dispute for a full refund, but I’m skeptical about receiving it after I do. They didn’t respond to my calls or emails. I’ve learned my lesson the hard way.
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We are a US travel agency based in Miami, Florida, providing flights, hotels and car rental reservations to the people.
