farleydwek.com

Despite a fast-track admission to the nursing home, our mother’s funding was withdrawn at her review

Despite a fast-track admission to the
nursing home, our mother’s funding was
withdrawn at her review 12 months later. The MDT meeting was a shambles, and
the report did not reflect her healthcare needs. In four of the domains there were
differences in the scoring; the nurse assessor’s grading over-riding the Social Worker, SRN and family.
We lodged an appeal and were hoping for Farleydwek to represent us at the appeal
hearing. Unfortunately there wasn’t enough time for them to prepare for the hearing but during a telephone conversation with Andrew Farley, it was suggested we book in to speak with a qualified CHC Nurse Assessor. Our telephone conversation with Maq was a lifeline. He had a high degree of expertise in this field and was able to offer practical advice on how best to prepare an evidenced based case. He was also able
to identify areas where the framework had been incorrectly applied.
With this expert knowledge and guidance, we were successful in our appeal and
the original recommendation of the DST was overturned. Our mother was awarded full CHC funding, backdated with payments refunded. This was the best £300 we ever spent!

I would whole-heartedly recommend Farleydwek to anyone seeking CHC guidance and/or support.

Date of experience: Feb 13, 2026