I have farmers insurance company, Bristol West and I'm very disappointed and dissatisfied with the customer service, they tried talking to me as if I'm a kid and don't explain things and when I ask them again they gets upset and says they don't work for the mortgage company, I didn't say farmers insurance company do, I only ask why I'm getting letters stating they have not received information from farmers insurance Bristol West company, and that when the manger and one of the customer service representatives was difficult and very disrespectful, so I let them know you don't have to be disrespectful I'm just asking about did you send out the paperwork to the mortgage company. If you talk crazy to me I will talk back crazy to you. By the way I texted them and stated I was writing a negative review and they texted me back and said no one reads the reviews anyway so go ahead : I saved a text from farmers Bristol West customer service statement that don't care because people don't read reviews, I have it to verify if anyone needs to read it for themselves from the customer service representatives of farmers insurance company Bristol West : Again I'm very unhappy with the attitude of the farmers insurance company Bristol West mgr and customer service rep
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In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.
Different Eras, Same Exceptional Service
Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.
In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.
Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.
Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees.
The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.
Our Story
Our story began with the simple goal of insuring the vehicles of rural farmers but as the world changed, so did we. Visit our timeline for a tour through the decades of Farmers.See more
