Title: Farmers Insurance – Bad Faith in Clear Liability ClaimOn March 17, 2025, I was the victim of a hit-and-run accident in Las Vegas caused by a driver working for Uber. Farmers Insurance, who covers the at-fault driver, has already accepted 100% liability.Despite this, Farmers has: • Only offered $18,085, which barely covers hospital charges and would leave me with nothing for lost wages, pain and suffering, anxiety, or ongoing medical problems. • Insisted they must pay the hospital directly due to a supposed lien, yet have never provided proof of any properly recorded lien under Nevada law. • Ignored my repeated requests for documentation and refused to issue funds directly to me, even though I am the injured party.This process has gone on for months. I have not been able to work, I continue to suffer physically and emotionally, and Farmers has made no meaningful effort to resolve this matter in good faith.In my opinion, this is bad faith claims handling. I have filed formal complaints with the Nevada Division of Insurance and the Nevada Attorney General Consumer Protection Bureau, and I will continue to pursue accountability.Consumers should know what they may face if they have to deal with Farmers on a clear liability claim. Enrique Hernandez
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In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.
Different Eras, Same Exceptional Service
Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.
In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.
Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.
Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees.
The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.
Our Story
Our story began with the simple goal of insuring the vehicles of rural farmers but as the world changed, so did we. Visit our timeline for a tour through the decades of Farmers.See more