I have had Farmers Insurance for over 50 years. Recently my wife was involved in an accident where the other driver was cited. She suffered 4 broken ribs and a lacerated spleen. She was in the hospital for 3 days. She still has pain and suffering from the accident. Farmers has been nothing but a nightmare. Instead of representing us in the accident, they seem to be our adversary. They gave us $25.00 a day for a rental car and telling us it would be comparable to ours. You can only imagine what car you would get for $25.00 per day. They gave us less than the blue book value for our car that was totaled. Since the accident they have buried us with paper work. Often requesting medical documents that they had in their possession. Sometimes they would request documents over 5 times even though they already had them. They asked for the accident report over 5 times and it is a matter of public record and can be downloaded from the internet in about 3 minutes. Instead of helping us, instead they were against us. It is a shame that when you pay for insurance over 50 years and then you finally need help they do not provide any.
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In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.
Different Eras, Same Exceptional Service
Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.
In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.
Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.
Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees.
The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.
Our Story
Our story began with the simple goal of insuring the vehicles of rural farmers but as the world changed, so did we. Visit our timeline for a tour through the decades of Farmers.See more