Last year, I called in to pay my policy up for the whole year. For some reason, they put me on monthly installments. I HAVE NEVER SIGNED UP FOR MONTHLY INSTALLMENTS. I HAVE ALWAYS PAID MY INSURANCE ONCE A YEAR. So, after I paid for the whole year, I get dinged on my account for an additional monthly payment...it cost me three dollars that they would not give back. So I call again this year to pay my insurance up for the year and again, I've been placed on monthly. No one told me that the discount comes when you pay monthly, not yearly. Like, who does that? So they put me back on monthly so that I could get the discount and just pay the whole year off. I was told that it takes 24 hours for the transfer back to monthly could take place. When I call today, more than 24 hours later, I was told that it takes 48 hours. Oh, and did I mention that the dingbat that changed me to yearly did not tell me about the discount only being applied to the monthlies? So now I'm waiting another day to pay my insurance. Wonder what I'll be told tomorrow. They are absolutely horrible and the only reason I don't change insurance is because the car I drive is being stolen at alarming rate so other insurances are doubling their rates. It's absolutely ridiculous. I hate Farmers. I would absolutely not recommend them to anyone. I wish I could have given them a negative star.
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In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.
Different Eras, Same Exceptional Service
Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.
In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.
Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.
Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees.
The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.
Our Story
Our story began with the simple goal of insuring the vehicles of rural farmers but as the world changed, so did we. Visit our timeline for a tour through the decades of Farmers.See more