I ordered a premium bouquet for a friend's birthday, but it arrived looking nothing like what was advertised online, both in presentation and flower variety. They stated that it was shipped tightly packed to prevent damage, but what’s the point of buying flowers if they arrive just bunched in a box? Other online florists I've used managed to keep arrangements intact during shipping. Had I known how it would look upon delivery, I wouldn't have made the purchase. The flowers were wilted upon arrival, and after four days in water, there was no improvement, with buds wilting instead of blooming. I contacted customer support and received excuses, along with an insulting implication that complaining customers lack integrity. They requested several photos and ultimately claimed the flowers' condition was normal, denying my refund. All communication reflected a clear misrepresentation and failure to deliver on promises made online. Poor quality, overpriced flowers, subpar customer service, and a lack of honesty.
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Farmgirl Flowers is different. Our goal is to completely change the way flowers are purchased in the United States. Yeah, we like to dream big, and hope you do too. So, what’s our plan? To provide beautiful flowers at a great price - while building ...
