COMPANY SELLING DANGEROUS PET FOOD. NO QUALITY CONTROL. NO CUSTOMER SERVICE.We received whole bag of pet food that had only 4 months left on the expiration date. This product has been sitting on their inventory for close to 2 years before sending the product out to us. We were concerned and reached out to customer service. First, they said it's fine so just feed it to our pet. That is a huge RISK for our pet. This isn't a catnip or whatever that will be fine if its close or past expiration date. This is food. Main food for our pet. When we told them this is unacceptable and we can't use up the whole bag before the expiration date and we want a refund. They said they only will refund if we pay for shipping back to them which is about the same price as the bag of the food. This isn't about the dumb 35$. This is about the principle. And if the company wants to rip off 35$ for their unsellable dangerous pet food, so be it. You just lost a customer of few years.This is for our pets. This is food. This is DANGEROUS. Very questionable of the integrity of their product if this is how they think and handle these quality control issues.
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