I’ve been using Farmina for years with my previous cat and now with my two kitties who are two years old. I’ve been using Farmina Urinary wet food for cats for about one year with them but, recently the food had a different consistency and my cats would hardly eat it, where before it wouldn’t last 5 minutes after I put it down. I also noticed after they ate it their stool was a little loose.Farmina keeps saying this is normal and their consistency isn’t always the same, except it has been the same for one year. And on top of that their customer service has been awful. They don’t even sign a name to their email responses and it’s apparent after this last email that they just don’t care. They said I should work with the pet store. I was hoping for an assurance that the food would be as it has been all along, but nothing like that at all was even mentioned. I had recommended this food to many of my friends but now it seems I will have to find a different food. I had trusted Farmina but now not feeling the same amd truly disappointed.
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