Our experience mirrors many others! We have relied on this company for years, especially during the holiday season, without any issues—until now. Since the company changed ownership, things have taken a turn for the worse. Our order was late, and upon unpacking, we discovered missing items, including the large pig in blanket. I reached out to customer service via email and spent two days trying to call. When I finally got through, the representative claimed to work for the new owners and could only assist with tracking orders. I questioned how they could operate independently after the acquisition, and they confirmed the buyout. We will not be returning to this company; customer service has been horrendous, with generic responses and countless disconnections when trying to resolve our issue. We will now seek a refund and advise others to avoid this company. R.I.P. to the previous brand, which deserved better treatment of its customers.
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Farmison & Co are modern award-winning online butchers. They supply delicious dry aged, hand-cut meat to home cooks and professional chefs throughout Britain and beyond. The F&Co butchers work with artisan farmers, slow-rearing ancient heritage breeds native to the British Isles on lush English pasturelands. The resulting meat is layered with deep and distinctive flavour tones. Farmison & Co’s mission is to encourage people to Eat Better Meat.See more
