I almost gave a one-star review, but my order did arrive a day late. Having used this service several times over the last five years, including last Christmas, I won't be returning. I placed my holiday order in early November and received confirmation, but no further updates. I tried contacting them via phone, email, WhatsApp, and Instagram on the 23rd to check on my delivery, but received no communication. I finally got a response on Instagram saying they would pass my inquiry to customer service. Still, no one followed up, and I found out my order hadn’t even shipped until the 23rd. After braving the supermarket for alternatives, I received a call saying my order had been delivered. I'm relieved to have a turkey, but the customer service has been incredibly disappointing. This company used to be reliable, but that’s no longer the case.
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Farmison & Co are modern award-winning online butchers. They supply delicious dry aged, hand-cut meat to home cooks and professional chefs throughout Britain and beyond. The F&Co butchers work with artisan farmers, slow-rearing ancient heritage breeds native to the British Isles on lush English pasturelands. The resulting meat is layered with deep and distinctive flavour tones. Farmison & Co’s mission is to encourage people to Eat Better Meat.See more