I had a very uncomfortable encounter at a store in New York. The first employee who assisted me was quite nice and offered to help me with a dress exchange. I wanted to switch to a size small, but only a medium was available, so she went to check for the smaller sizes while I held the medium dress. While I waited, another employee approached me. I explained my situation, but she unexpectedly took the dress from me and returned it to the rack, leaving me confused. I felt unwelcome and shocked by her actions. I ended up exchanging for the last medium dress, but this one employee soured my entire experience. I won’t be returning, as I believe we should avoid spending money at places that don’t make us feel welcome.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a group of creatives from Rio de Janeiro, Brasil, who believe in the existence of happiness. More than a brand, we create enlightened cultural moments since 1997.
Based on good energies and beautiful frequencies, we believe solar rays enlighten the soul. We believe in all colors and shapes that nature brings to our eyes, and to our feelings. We believe in local culture, and we keep it alive.
See more
