I ordered one of their sets on sale and used it as suggested. Wiithin 40 days one of the claws broke off of the small blaster. I emailed them immediately about the breakage and after filling out a lengthy form, submitting pictures and way too many emails, I was told it could be replaced but I had to pay for shipping and handling. Clearly the product was not made well and should be replaced at no charge to the customer. They have horrible customer service and I will NEVER purchase from them again. They lost many customers because of the way they handled my damage issue. I am in wholesale/retail and would never deny a good customer a new product when it was clearly a manufacturing issue with the product.
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