I have been a fashionette customer for a few years now. But recently it has been so frustrating.
I have some pending installments on my credit card. However, I lost my credit card and had to request a new one and Fashionette informed me that they could not no longer withdrawal my installments. I asked them to add a new credit card, they said it was not possible. I gave a debit bank account, they said the first installment would be debited on 2 of January - which did not happen and I did not hear from them since 20 of December 2025. They haven’t replied my emails since then and have not sent an invoice for payment. I send follow ups regularly. I feel stressed without a reply. A shame. I want to pay but I don’t know how. I was left without an answer.
Claim your business profile now and gain access to all features and respond to customer reviews.
