Their support has empathy.
Due to some internal issues, we decided to leave FastComet. The support was very proactive in solving our problems even after we decided to leave.
That shows FastComet's post-sales support. They are not here for transaction but for the best customer service.
Definitely recommended for reliability. They have few points they need to focus on making better, which I have relayed internally to them, they have assured that they will work on making it better in the near future. Best Wishes.
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FastComet achieves excellence in the three most important aspects of providing a high-quality web hosting experience - speed, security and customer service. By investing heavily in the latest hardware and software technology FastComet gives you up to 300% better performance for your website in comparison with other hosting providers. Utilizing SSD-only storage for files and databases and providing Global CDN access, FastComet focuses on achieving just-a-second load time for your website content.
In addition to the excellent website speed FastComet offers enhanced security by implementing both, web application and network firewall, specifically optimized for open source applications. By providing daily and weekly free backups you can always be sure that your data is safe and secure.
Technical support is another distinguishing advantage in comparison with other hosting providers. FastComet provide 24/7 support for a wide range hosting and non-hosting related issues. It is one of the few hosting companies that provides full-range technical assistance for open source applications such as WordPress, Magento, Joomla and more. This range of services includes free installation, upgrade, transfer and template setup, completely free of charge.See more
