Review Time
I will never use fastcomet ever again. Had my hosting on autorenewal. It want up 30% in the last year. They want $135 off me for a 1 year renemal that they are offering new clients for $21. I had my billing on autorenew and cant cancel now. they offer no refunds. This is not good enough. To rewrad loyality in this way is well below standard.
My response to Fastcomet - Thanks for the fast response Sam and for kindly refunding my renewal fee which I acknowledge you didnt lawfully have to do. You are right, I should have changed the billing not to auto renew. Its a shame that it is currently accepted world-wide business practice for new customers to be enticed into contracts with some wonderfully low offers only to have their loyalty penalised by a 500% mark up on premiums the following year ($21 annually new customer vs $135 autorenew). Customers are busy and often forget to change the auto renew on their billing, instead expecting a 5* ranked organisation like FastComet to operate a fair and transparent fee structure. Im afraid I cannot give Fastcomet my 5* while you continue to justify a 500% prive rise.
I have always been very satisfied with FastComet’s support team. They are knowledgeable, responsive, and extremely helpful.
That’s why I confidently recommend their services to my friends.
They are the best hosting company that I have ever used. Their support is fantasic, well informed and pleasant to interact with. I am a beginner as regards web sites and they have helped me out so many times. They reply quickly and don't give up until the problem is solved
I’m putting aside the issues of limited email storage and limited SSD space.
The real problem is the renewal pricing.
If I open a new account, the same service costs $48 per year, but for my existing account they say they can “discount” it from $215 to $160.
This is unacceptable and feels like a punishment for being a loyal customer.
On top of that, customer support is practically nonexistent.
If your business is important to you, do not buy from this company. I strongly advise looking elsewhere.
My images on the front pages were all suddenly gone.
I was so panicked about missing all that I made every effort.
However, he restored all the images on the front page.
I wanted to show my appreciation for Erwin.
Thank you so much again for your hard work.
Wish you great and happy in 2026!
I wanted to take a moment to share my appreciation for the FastComet support team. I had an issue recently, and I was assisted by Sanjana. They were extremely professional, patient, and knowledgeable, guiding me through the process with clarity and efficiency.
I’m very impressed by the level of support provided and I truly appreciate the dedication and helpfulness of your team. Special thanks to Sanjana for their outstanding assistance—it made the whole experience smooth and stress-free.
Keep up the great work!
I had two issues that I explained to the support agent, Yuga, and they provided a single solution that successfully resolved both. Yuga was professional, listened carefully, and offered the right remedy. A very smooth and efficient support experience.
Outstanding migration service! My WordPress website was transferred with professionalism and clear communication throughout the entire process. Detailed instructions were provided, and everything was verified before I updated my DNS. I highly recommend the company's migration service!
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FastComet achieves excellence in the three most important aspects of providing a high-quality web hosting experience - speed, security and customer service. By investing heavily in the latest hardware and software technology FastComet gives you up to 300% better performance for your website in comparison with other hosting providers. Utilizing SSD-only storage for files and databases and providing Global CDN access, FastComet focuses on achieving just-a-second load time for your website content.
In addition to the excellent website speed FastComet offers enhanced security by implementing both, web application and network firewall, specifically optimized for open source applications. By providing daily and weekly free backups you can always be sure that your data is safe and secure.
Technical support is another distinguishing advantage in comparison with other hosting providers. FastComet provide 24/7 support for a wide range hosting and non-hosting related issues. It is one of the few hosting companies that provides full-range technical assistance for open source applications such as WordPress, Magento, Joomla and more. This range of services includes free installation, upgrade, transfer and template setup, completely free of charge.See more
