I will never use fastcomet ever again. Had my hosting on autorenewal. It want up 30% in the last year. They want $135 off me for a 1 year renemal that they are offering new clients for $21. I had my billing on autorenew and cant cancel now. they offer no refunds. This is not good enough. To rewrad loyality in this way is well below standard.
My response to Fastcomet - Thanks for the fast response Sam and for kindly refunding my renewal fee which I acknowledge you didnt lawfully have to do. You are right, I should have changed the billing not to auto renew. Its a shame that it is currently accepted world-wide business practice for new customers to be enticed into contracts with some wonderfully low offers only to have their loyalty penalised by a 500% mark up on premiums the following year ($21 annually new customer vs $135 autorenew). Customers are busy and often forget to change the auto renew on their billing, instead expecting a 5* ranked organisation like FastComet to operate a fair and transparent fee structure. Im afraid I cannot give Fastcomet my 5* while you continue to justify a 500% prive rise.
Claim your business profile now and gain access to all features and respond to customer reviews.
FastComet achieves excellence in the three most important aspects of providing a high-quality web hosting experience - speed, security and customer service. By investing heavily in the latest hardware and software technology FastComet gives you up to 300% better performance for your website in comparison with other hosting providers. Utilizing SSD-only storage for files and databases and providing Global CDN access, FastComet focuses on achieving just-a-second load time for your website content.
In addition to the excellent website speed FastComet offers enhanced security by implementing both, web application and network firewall, specifically optimized for open source applications. By providing daily and weekly free backups you can always be sure that your data is safe and secure.
Technical support is another distinguishing advantage in comparison with other hosting providers. FastComet provide 24/7 support for a wide range hosting and non-hosting related issues. It is one of the few hosting companies that provides full-range technical assistance for open source applications such as WordPress, Magento, Joomla and more. This range of services includes free installation, upgrade, transfer and template setup, completely free of charge.See more
