Review Time
Do not recommend, horrible experience! My plans changed within two days of starting my new passport application. I never completed it and wanted to get a refund. No option to contact online, no support email. My only option was to call, which I did, and they had me fill out an online cancelation form. They said it would take two business days... this was 3 weeks ago, 15 business days. I've called repeatedly and get the same answer that their billing system is behind. Again I do not recommend this service.
They did exactly what they promised. I had my reps cell phone and called for help multiple times and each time was helped. This is the real deal. Another we called asked for 1500 for a 4-day renewed passport and looking into it we discovered it was a scam. Fast passports is real
Was told that my passport would arrive via overnight FedEx - now it's arriving via USPS late. The communication from Fastport was nonexistant, I got more help from the State Department. Save your money and DON'T USE THEM!
Directions from Fastport conflicted with the procedures at the post office, which caused a week-long delay while I tried to get a clear path to follow. When I called Fastport for help, I got someone whose proficiency with the English language prevented us from being able to properly communicate. When I asked for another representative who I might have been able to better understand, she absolutely refused. I eventually had to completely dump Fastport from the process and did it myself. It was a total waste of $300. Order number was GW-30A3E6138
I just signed up and they never called me back. My order number is GW-9F83.... and I filled out the application and got this number to complete my application 1-800-220-1759, and no one ever picks up the phone. I have a rush order and there is no hope to get to the post office in time now for our trip.
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Fastport Passport provides expedited passport and visa services in all 50 States when you have travel plans within the next 14 days or require a visa in the next 30 days. We are not a government agency. We are a registered passport expediting service sanctioned to hand-carry your passport application directly to the regional passport agency to secure your U.S. Passport as fast as you need it.See more
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