The service has been extremely poor and unacceptable. Communication is lacking, with WhatsApp support being non-existent, and phone calls are often ignored or only answered after a long wait. My parcel has been held by the courier for over 8 days without a clear explanation. They attempted delivery while I was away, which I understand, but since my return, I have followed up multiple times and still have not received my parcel after more than 8 days. This delay is unacceptable. Due to the courier's incompetence, I am now considering requesting a refund for my parcel, even though I have already incurred costs for duty. This has been one of the worst courier experiences I have encountered. I cannot recommend this service.
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Fastway Couriers, offering a low cost and fast courier delivery service. Franchise opportunities also available