There should definitely be an option for zero stars. My parcel has been held at the depot for three days without any delivery attempt. I've called multiple times with no response, and tried WhatsApp and live chat with the same lack of results. I even drove there to pick it up. At the entrance, the guard refused to let us in, opting to use radios to communicate with the staff inside. They informed me my parcel was there but needed to be scanned first. I insisted they scan it so I could collect it, but it was all in vain. The guard was extremely rude, and the management inside never showed their faces, lacking the courage to confront us. I'm not only furious but also appalled by the customer service provided. I'm writing this at 12:09 on December 31, 2025. I wish to never use this service again and will make sure to share my experience on social media, warning others against it.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fastway Couriers, offering a low cost and fast courier delivery service. Franchise opportunities also available