I used this service to send one fax! ONE! I paid the fee to send a few pages and called it a day. Now I’m being charged a subscription and I cancelled the same day I noticed a charge and they will not refund as stated in this correspondence- they charged me $29.95 not $19.95, by the way.Hi there,We’ve gone ahead and canceled your FaxlyApp subscription as requested. You won’t be charged again, and no further payments will be taken from your card.Regarding your request for a refund: I’ve reviewed it carefully. As outlined in our Refund Policy, subscriptions are prepaid and non-refundable for the current billing period, so we’re not able to issue a refund for this cycle.We’re genuinely sorry to see you go, and we appreciate you giving FaxlyApp a try. Our service was built to make faxing easier—no machines, no paper, no hassle. For a flat monthly rate starting at $19.95, subscribers enjoy unlimited online faxing that’s simple, secure, and always available.All the best,The FaxlyApp TeamWhat a joke!
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