Scammers. I ordered a dress online which arrived, I had to pay almost £15 for delivery. The dress did not look like the photos so I returned it following the refund / return process to the letter. I had to pay again to return the item. The returns process says they will contact you when it’s recorded, no email, have emailed them and messaged multiple times with no reply so am now out of pocket for a dress and 2 lots of delivery charges.
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