Review Time
I ordered four dresses, all in the same size. One was too big, while the other two were much too small. The sizes were clearly misrepresented. Only one dress fit, but it was of very low quality. I had to return all four at my own expense. Very disappointing considering the prices. I've learned to check reviews before purchasing!
I ordered four dresses in the same size. One was way too big, and the other two were far too small. The labels did not match the actual sizes. Only one dress fit, but it was of very poor quality. I had to return all four at my own expense. It's disheartening considering the prices. I've learned to check reviews before buying!
I must say the team provided excellent customer service, from ordering to processing a refund for a dress that didn't fit. I would definitely order from here again as they have beautiful dresses, and it feels good to support a local boutique.
They do not follow their advertised returns policy. I returned a dress and paid £11 for shipping, but had to email them twice for confirmation of receipt with no response. Eventually, I received a late email offering me back £23 for a dress I paid £37 for. More emails later and still no reply. I wish I had read the reviews before ordering; I strongly advise against this seller.
I advise against purchasing from here. The customer service is lacking. I received a dress that was poorly made and frayed. I had to cover the return shipping costs myself. After over three weeks, I finally got my refund, but it was minus the original shipping cost.
I ordered three outfits for my graduation. The shipping was quick, but I didn't receive a return slip. After a delayed response from the seller, they instructed me to return it with my order number. After two and a half weeks, they stopped replying to my emails, and I still haven't received my refund of over 200 euros. It's frustrating to try to support local businesses when this is the outcome.
I rarely leave negative reviews, but I feel compelled to warn others about this website, which seems like a scam. The quality of the dresses was shockingly poor compared to the prices charged. After returning the dresses, I emailed several times without a response, and I haven't received my refund. This is a misleading website; don't waste your time or money.
I ordered a dress for a wedding that didn't quite suit me, but it was beautiful. The delivery was super quick, and I've already spotted more dresses I want to order. The customer service was fantastic, and I would highly recommend them.
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