Review Time
Camille S. I assume was the awesome person who took our order and brought it out to us. We got unlimited bread sticks and I got GF Chicken Pesto Rotini and my husband got Baked Ziti. Our meals were fresh out of oven piping hot and so delicious. The place was clean and quiet it was also almost 2 pm. Very pleasant experience. First time I've ever eaten in Memphis.
We ate at your Fazoli's location on zandale drive and had the most fabulous unbelievable experience with customer service her name was Cyndi, she was helpful very informative very knowledgeable of the product and we came away from there with a fabulous experience we definitely will return to that restaurant the zandale location and one of the main reasons was for our customer service Cyndi ,we would definitely recommend this to friends and families specifically to visit that location,thank you for the wonderful experience and thank you, my wife and I had a wonderful time tonight and a enjoyable meal,the restaurant was spotless and extremely clean, again thank you so very much best regards the Millers
I was hungry at 3pm on the side of town where traffic is GRIDDLOCK at that time. I wanted something hot and ready and good. I think the service was awesome. The host (drive thru) was patient and kind. However, I'm a OL' G and I have to speak the truth. The CHICKEN ALFREDO should have GRILLED CHICKEN not ROASTED. The chicken was OVER COOKED and very salty. And the NOODLES....Korr's pasta is for an emergency not for serving at a restaurant. It would also help to use FRESH mushrooms not canned .
I visit the reynoldsburg location in ohio. I ordered online the Baked sampler which consists of spaghetti and meatballs and alfredo and lasagna. None of it had enough sauce but plenty of cheese on top. The lasagna tastes like I was just eating layers of noodles with a hint of cheese and I don't know where the sauce was. I also got a side salad which was three dollars and it was the skippiest salad I have ever had in my life. I usually have a good experience here but this one was not good.
I ordered the Italian Sub. I knew it had spicy peperoni. However, I did NOT know it had spicy jalapeno peppers in it. The recipe I looked up for Giardiniera Vegetables did not have jalapeno peppers in it. You should warn customers that the whole sub is spicey, not just the peperoni. If I had known that it was that spicy, I would not have ordered. it.
I have been to about 5 other stores and bar none this store in London kentucky is the most efficient, clean store I’ve visited. Also over the years I have met manager Gary Osborne he has to be the kindest person and so willing to satisfy his customers thank you sincerely Ann
I was very impressed with how management quickly resolved a mistake on an order. This was refreshing because it was clear Fazolis truly cares about their customers. There are days when a home cooked meal is impossible and this has been a family favorite and much better than those drive through burger joints.
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Fazoli's is an American fast casual restaurant chain headquartered in Lexington, Kentucky.
