Subject: "As a returning FCP Euro customer, I'm disappointed to report a significant and consistent decline in service over the past few months. While I have appreciated the company in the past, my recent experiences with their fulfillment department have caused me to lose confidence. I have repeatedly faced issues with:Incorrect parts: Receiving the wrong components for my order, which has caused significant delays in my repairs.Missing items: Orders arriving with pieces missing, indicating a lack of thoroughness in the packing process.Shipping discrepancies: On multiple occasions, I have paid for expedited, 'next-day' shipping, only to have the order sent via a slower service like UPS Ground. I was still charged for the more expensive express shipping, which feels like false advertising and poor accountability. These repeated errors suggest that there is a serious need for an overhaul of FCP Euro's fulfillment department. It is frustrating to invest time and money in a company that is not consistently delivering on its promises. I hope FCP Euro takes these concerns seriously and works to regain the trust of its customers."
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