NEVER FedEx AGAIN!!!I sent a document (authorization) to Budapest. Tracking No.: 771546306313I made the order on Thursday early in the afternoon, I got pickup confirmation for the same day, and delivery on Monday.FedEx didn't pick up on Thursday. I called them Friday morning, explanation was: there is no pickup No. (???) The girl gave a pickup No. The shipment was picked up 2 in the afternoon. Confirmation changed for Tuesday.Tracking showed on Monday morning, the document is already in Hungary.No delivery on Monday, Tuesday.After claiming, FedEx informed us, the customs value was set to 90 CAD, it has to be make custom clearance.I gave while ordering customs value 1 CAD, actually it had no customs value! I had to send a correction mail. and a proforma invoice to change it.On Wednesday (one week later) the recipient was allowed to pick it up himself.THAT IS NO SERVICE!!!!!!(The price for two days delivery remain, of course, unchanged!)P.S.: I just got the last tracking: "delivered to the front desk of the recipient", however it was picked up!
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