I recieved my package with the seal broken and tape across it. Well open it up and the box is inside for my packed and the box is empty. I call to report it and I get told they will investigate and made ticket and said if it comes down to it they will give me a refund if they camt locate whats missing. Well 2 hours later I get and email instead of a phone call with no explanation saying the ticket is now closed. Had to call again and get told Well they say your contents were stolen. ( no shit )
Telling me to call the company I bought from to submit a ticket for a refund. Are you kidding me. Obviously there was no investigation to the driver. Lets back track here. My delivery was suppose to be on the 18th. I was outside shovelling and there was a fed ex truck delivering a few doors down and then came my way went passed me to the corner house to deliver. A couple hours later I get an email saying being delivered the 19th cause of weather and was not attempted to deliver. Well I got told that all deliveries for my street for the 18th go on the same truck. Very obvious to me the lady driver opened my package and took my item and purposely made delivery for the next day.
The company I purchased from has rectified the situation and I explained what went on and how I say it was the woman driver.
Also told them not to use fed ex cause they are being scammed.
Next package that comes to my house I will be sitting at my front door waiting for this driver.
Claim your business profile now and gain access to all features and respond to customer reviews.
