I came in with my own stack of papers needing a few tabs and a coil binding. I had come in a few days earlier but there was an internet outage. He was compassionate on that day about not being able to provide service and when I returned a few days later, I was surprised I did not have to spell out what I needed and repeat myself several times. In fact he did things intuitively and according to my notes without discussion. I was extremely impressed. I thought he was reading my mind but he saw my notes and figured out where to put the tabs. It was crazy how uncomplicated he made it for me.
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