I am having a terrible experience with FedEx at the moment that I wish to share because of the upcoming holidays. I ordered one of my meds from my mail order pharmacy on 10/25/22 and decided to pay extra for 2day shipping so I would receive it before running out. It was shipped from Canton OH on the 26th and arrived in Middletown, PA the same day. I checked the tracking # and was told it would arrive by 8pm on the 28th. Nothing arrived so I called CS this morning and was told it should arrive by 3:35 today. Still nothing. Called @5:30 for an update and was told it was scheduled for delivery on Nov. 1!! What?? My 2day shipping has now become 7day shipping. Why did I even bother? I don't use FedEx very often but I will never use them again. My question is how is it that I can order something from Amazon, at checkout they tell me when it will arrive and yet it will take FedEx 3 DAYS to get this package to Lancaster, PA which is 27 miles away. My suggestion would be to use the Post Office or UPS rather then FedEx. Better still order your present from Amazon and rest assured that it will arrive on time. BTW FedEx I shall be filing a claim with you for a refund. If you tell a customer your package will arrive in 2 days I do not think that 7 days is an acceptable result. Never over promise.
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