Fedex fails again. A friend shipped a small one pound package to me from Cocoa, Fl. It went to Ocala, good so far. 3 days it was in Ocala! Called Fedex customer service 3 times. Nobody cihld tell me where the package was. Then it showed it left Ocala. The next day (18 hrs later, tracking showed it left Ocala again. Did not state what fedex point is was on it's way to. Finally it showed it was going to somewhere in Virginia. The package would be delivered the next day which is Sept 28. It was on Fedex Home Delivery, fancy title for Fedex Ground. It made it the Zelienople, Pa distribution center, showed out for delivery at 7:38 am. Mind you, when the package was shipped it was supposed to be here on the 25th. So now I just got a message that it's delayed there due to weather. Another ??? moment brought to by Fedex. I'm no more than 25 miles from where the package is. Weather delay? Bull! We had off and on rain today but I guess Fedex trucks are made of some kind of water soluble metal. (The photos show the messed up tracking and transporting on Fedex), darn, no way to add photos on here I guess. Nope, never again. Use UPS, they are more reliable. Through my employer, i can get a big discount on Fedex. I still prefer UPS. This package was shipped by a friend so it was the regular full charge. $30. Pony Express could have got it here sooner. Fedex doesn't does not give a, you know what, about their customers. Even tried telling customer service i wanted to speak to a management person. Denied all 3 times. All 3 times I also got someone that was very very hard to understand. They weren't US based customer service. Fedex evidently outsources their Customer Service where they can get cheap help. FedUp with FedEx,
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