fedex.company

1.6
1.6 Based on 141 reviews

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Tommie Baker
Another terrible review for FedEx

Another terrible review for FedEx! I paid $28 for priority overnight shipping for a "live" delivery - waited at home all morning to then find out they left one of their "sorry we missed you" stickers on my mailbox after not attempting to contact me nor did the package require a signature (and they left other FedEx packages in the mailroom). I called FedEx upset, and their rep David initially told me I'd have to drive across the city after 6pm to pick it up. I said that was unacceptable and THEIR ERROR and they need to fix it or everything I purchased will be dead. Was then told my package would be delivered 4-5pm today. At 5:20 still nothing and when I call again am now told I was lied to/the re-delivery was NEVER scheduled. Was then told if I want the package prior to Monday I now have to go pick it up and spend 30min each way to get there/back. FedEx is THE WORST with THE WORST service. I also spoke with their vendor who has had these issues in the past and is switching to UPS. Don't use FedEx!!

1
Date of experience: Sep 16, 2022

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