fedex.company

1.6
1.6 Based on 141 reviews

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Gerald
If I could give them zero stars I…

If I could give them zero stars I would! This is my second bad review pertaining to Fedex though I have had many disappointing encounters with this courier service. I am waiting on a package, which I have already paid for, once again the track which it took make absolutely no sense. From Nashville to Indianapolis then finally to Chattanooga. Despite this unexplainable path my package took it still managed to reach my local Fedex two days before my “estimated date of delivery”. I have spoke with Fedex and because it arrived two days before this estimated date it, according to them, must remain at the warehouse until said date arrives then and only then can it be released to be delivered. When did it become practice for a courier service to hold packages because they arrived before an estimated date of delivery?? I asked Fedex this and they were unable to reply!!! I will never again purchase from a company that uses Fedex or Fedex SmartPost again! I would rather pay more for delivery than rely on this pathetic excuse of a company!!

1
Date of experience: Oct 06, 2020

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