fedex.company

1.6
1.6 Based on 141 reviews

...

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Jeannie A.
Terrible customer service. Can’t recommend

I have received a gift from USA and imagine my surprise when I got an invoice to pay over 1.100dk for a package which value was 200$. After contacting them multiple times I only got brushed off answers which did not help me to understand from where did they take such an amount I have to pay for import taxes. I have also contacted danish tax authorities to find out why I have to pay so much and even the lady at the office was surprised for such an amount. In addition they calculate the value of a package double so I had to pay import tax of 400$ and enormous amount of money for tax for freight. Can’t recommend at all!

1
Date of experience: Sep 30, 2020

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