I ordered a paint stirrer from Micro-Mark on Monday evening, November 23rd, as the previous one I purchased from them many years ago suddenly stopped working. The next morning I discovered the batteries had simply popped loose; a quick but firm push on them and the stirrer was working again. I immediately contacted Micro-Mark to cancel my order; 30 minutes later I receive an email stating that they had already shipped my package. I called them and was told “sorry but once it leaves the warehouse there’s no way to stop it”. I contacted FedEx (the shipping company) and they said the order could be stopped and returned to Micro-Mark but Micro-Mark has to contact FedEx to cancel it – which they refused to do. FedEx says the ONLY way for me to cancel this shipment is to refuse delivery of the package. So it has to come all the way across the country just so it can be sent back? If it ever gets here I will refuse the delivery – 18 DAYS after it was shipped and it’s STILL not here. What kind of half-fast stuff is this? This entire experience was totally unacceptable. I now see first-hand why FedEx has so many negative reviews on here. After this sorry episode I will never use FedEx again…same goes with Micro-Mark; see my separate entry for them.
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