I purchased a pair of boots and needed to return them. Arranging a pick-up with the delivery service has been nearly impossible. The website is malfunctioning, the scheduling cannot be finalized, and it continuously indicates that there is no availability in my area. After reaching out for assistance, the delivery service began contacting me and arranged three different pick-ups. None of them were honored. After failing to show up three times, they ceased all communication. Then, without any prior notice, they unexpectedly arrived at my home yesterday, but I was not there, leaving a note stating the attempt was unsuccessful due to my absence. Today, nothing has been resolved. I have been trying for weeks to return my item, and the delivery service has stumbled at every turn: the website is dysfunctional, the pick-ups are missed, communication halts without reason, and they arrive unexpectedly without warning. This has been an incredibly frustrating and totally unnecessary ordeal. I will steer clear of this delivery service in the future, and I highly recommend others do the same.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shipping - Logistics Management - Supply Chain Management from FedEx Corporation: FedEx.com offers a complete suite of online services for shipment preparation, package tracking, shipment rates and tools tailored to the needs of international shippers ...