fedex.se

1
1 Based on 21 reviews

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Mattias Kling
Impossible to get help with anything

It is impossible to get help even with simple thing like making changes to the delivery. you need en sms code to login to make changes, but sms is never sent. Another day, the sms is received, but upon entering the code there is a "system error" and notice to call customer service on phone number "null". Finding the correct number and having a long discussion with their AI bot, the call ends with me having to do this change on the web, which is still broken. This have been broken for weeks now and it is absolutely impossible to get a message to someone human on the other side. Worst. Service. Ever.

1
Date of experience: Feb 01, 2026

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