They seem to work incredibly hard not to deliver packages. They are remarkably good at failing to deliver. They go to extreme lengths to make sure you don’t receive your package, and if you call customer service, you’re met with inconsistent and contradictory information.In my case, I received a message in the morning while I was at work saying the package would be delivered around 2 p.m. I couldn’t leave work, so I called to arrange delivery to a different address or on a different date—no help at all. Instead, they sent the package back to the airport and kept it there for only a few days. I was about to travel abroad during that short holding period, so picking it up in person was not possible. They then used that as an excuse to return the package to the sender.There are plenty of delivery lockers and alternative delivery options they could offer, but they simply refuse to use them. Avoid this service at all costs.
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