FedEx Sweden has some of the worst last-mile delivery practices I’ve experienced. My international package was marked “out for delivery” all day with no real delivery attempt, no call, and no access effort — only to be handed off without my consent to a third-party locker service, adding unnecessary delay.Tracking information was inconsistent and misleading, customer service could not tell me where my package actually was, and I lost all ability to intervene or choose an alternative. The shipment ended up taking 15 days from Barcelona to Sweden, most of that delay occurring after it had already arrived in the country.In contrast, DHL handled a similar situation the same day with a staffed pickup point and clear communication. FedEx’s system seems optimized for avoiding responsibility rather than serving customers.I will actively avoid FedEx in Sweden going forward and recommend others do the same.
Claim your business profile now and gain access to all features and respond to customer reviews.
