There was no way to get a more precise time when the package will arrive except "the package will arrive today before 18:00" or "9:30 to 13:30" which still was not correct. I waited at home for two whole days and the delivery time kept changing, the first day it was even registered as a failed delivery when nobody in fact came to deliver it. Customer service was completely useless, couldn't give me any info, just saying things that one would like to hear to the point where I thought they were being sarcastic. I gave them tons of info for the delivery because I couldn't stay at home from work for a third day, they promised me that the delivery man will call me when they arrive so I can tell them where they can leave the package, but of course nobody called me and they just put in one more failed delivery. This was the worst and most unprofessional experience I've had with a delivery company. Apparently, according to the tracking, everything went smoothly up until the moment the package arrived in Sweden. I will avoid FedEx as much as I can in the future.
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