I signed up for Social Media posts and Instagram Growth services. My experience was well below expectation and while each item requires a detailed brief and brand assets supplied, they don’t seem to follow this.
Social Media Posts - these were terrible and after 3 revisions I gave up and wouldn’t post these on my account. I’m not sure if they tried to design them in PowerPoint, or they were some poorly generated AI post - either way they didn’t align to my brand guidelines (all supplied), some of the images used were low quality, and wording on images just looked totally out of place. Super disappointing for the cost, wouldn’t entertain any refund or discount.
Instagram Growth - while the start was positive here, it generated minimal growth. I think they said they would find around 2500 relevant accounts to follow to grow and did about 200. After about 100, they started to deviate from the brief following accounts outside of my country (explicitly requested to not do this in my brief) and very random non-on brand accounts. A lot of these accounts had a lot of mutual followers, so I would suggest Feedbird creates irrelevant growth by using existing Feedbird customers to all follow each other to mimic account growth.
Overall, cancelled my subscription and won’t be using any of the content - don’t waste your money with this business, I’d suggest better quality through someone on Fiverr or similar with genuine customer reviews.
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