feedbird.co

We’ve had a very positive experience working with Feedbird. The communication has been clear and str

We’ve had a very positive experience working with Feedbird. The communication has been clear and structured from the beginning, and the process is smooth and easy to manage.

What stands out most is their responsiveness and willingness to iterate. They take feedback seriously and adjust quickly, which is crucial when building and refining a brand’s visual identity over time.

The workflow is organized, deadlines are respected, and the content quality is consistent. As a marketing lead managing multiple products and audiences, having a partner that brings structure and reliability makes a big difference.

Overall, we’re happy with the collaboration and look forward to continuing to scale our content efforts with them.

Date of experience: Feb 23, 2026

I signed up for Social Media posts and Instagram Growth services. My experience was well below expec

I signed up for Social Media posts and Instagram Growth services. My experience was well below expectation and while each item requires a detailed brief and brand assets supplied, they don’t seem to follow this.

Social Media Posts - these were terrible and after 3 revisions I gave up and wouldn’t post these on my account. I’m not sure if they tried to design them in PowerPoint, or they were some poorly generated AI post - either way they didn’t align to my brand guidelines (all supplied), some of the images used were low quality, and wording on images just looked totally out of place. Super disappointing for the cost, wouldn’t entertain any refund or discount.

Instagram Growth - while the start was positive here, it generated minimal growth. I think they said they would find around 2500 relevant accounts to follow to grow and did about 200. After about 100, they started to deviate from the brief following accounts outside of my country (explicitly requested to not do this in my brief) and very random non-on brand accounts. A lot of these accounts had a lot of mutual followers, so I would suggest Feedbird creates irrelevant growth by using existing Feedbird customers to all follow each other to mimic account growth.

Overall, cancelled my subscription and won’t be using any of the content - don’t waste your money with this business, I’d suggest better quality through someone on Fiverr or similar with genuine customer reviews.

Date of experience: Feb 22, 2026

So far so good. We are about 5 months in and they are working right on schedule. Initial setup takes

So far so good. We are about 5 months in and they are working right on schedule. Initial setup takes a moment but once it's all dialed in the service just needs you to approve things from time to time.

If you want straightforward, on band, continuous coverage of a channel somewhere this is a pretty clean way to accomplish that.

Date of experience: Feb 19, 2026

I genuinely regret signing up with Feedbird. This service was sold to us as a way to increase engag

I genuinely regret signing up with Feedbird.

This service was sold to us as a way to increase engagement, grow our following, improve reach, strengthen brand consistency and ultimately drive better performance across our social media channels.

The reality has been the opposite.

Their entire system is supposed to revolve around sending content feedback forms before anything is created so they can understand your brand properly. That did not happen. The forms were not sent on time and were only provided after we chased them. By then, the content had already been produced.

When we questioned why posts had been created without our input, the response was to suggest that the issues were somehow our fault.

That felt like gaslighting!

You cannot base your process on client feedback, fail to request it, and then shift responsibility when the content misses the mark.

It also was NOTt a one-off mistake. We had to request corrections multiple times because their team repeatedly failed to follow simple, basic instructions. Clear direction was given, yet content kept coming back wrong. This led to constant back-and-forth, delays in posting, inconsistent messaging and a noticeable drop in overall quality.

We signed up to increase engagement, boost follower growth, improve impressions, and build momentum. Instead, due to the inconsistency, errors, poor timing and general lack of quality, our metrics have actually declined. Engagement has dropped. Reach has suffered. We have lost followers.

We are a small brand. We cannot afford to move backwards.

To make matters worse, there is no phone number for support. When issues arise, you cannot speak to anyone directly. Everything is handled through messages, which makes resolving urgent problems slow and frustrating.

This service has cost us time, money and growth.

If you are a small or growing business and your social presence matters to you, I would strongly advise extreme caution.

STAY AWAY FROM FEEDBIRD AND DONT LET THEM GASLIGHT YOU!

Date of experience: Feb 17, 2026

We’ve been using Feedbird for our social media content, and overall it’s been a great experience. T

We’ve been using Feedbird for our social media content, and overall it’s been a great experience.

The team is responsive, easy to work with, and genuinely open to feedback. They take the time to understand our brand and adjust the content style as we go, which we really appreciate. The posts are consistent, well-presented, and save us a lot of time compared to managing everything in-house.

What we value most is the communication and flexibility — whenever we’ve needed changes or wanted to tweak direction, they’ve been quick to adapt. It feels more like working with a partner than a generic content service.

Date of experience: Feb 13, 2026

Progressing Well with Helpful Suppor

Date of experience: Feb 08, 2026

Feedbird and their staff have been very creative with producing 1st class posts for our social media

Feedbird and their staff have been very creative with producing 1st class posts for our social media accounts. They work closely with us to get each post right with multiple revisions. We boost many to paid ads that have been successful in attracting regular leads and getting demos scheduled. Feedbird is an instrumental part of our marketing strategy.

Date of experience: Feb 07, 2026

Feedbird and their staff are 1st class.

Feedbird and their staff have been very creative with producing 1st class posts for our social media accounts. They work closely with us to get each post right with multiple revisions. We boost many to paid ads that have been successful in attracting regular leads and getting demos scheduled. Feedbird is an instrumental part of our marketing strategy.

Date of experience: Feb 07, 2026

Very easy company to work with!

I’ve been working with Feedbird for a couple of years and really enjoyed the service. I’ve used for social media posting and emails and have been very pleased with the work and how easy it is to plan, review and schedule post and emails. Definitely recommend!

Date of experience: Feb 06, 2026

Happy

I have used feedbird for couple of months now, it took some time to get to the wrote add that I needed but now I have a creative team that really gets it and it’s such a breeze of air not to have to think anymore about content. Mina, my account manager has been very responsive and prompt to fix any enquiries I had. Love my feedbird team!

Date of experience: Feb 06, 2026