Very very bad experience avoid at all costs, I ordered lenses for next day delivery paid extra too and never received them when I called to query this and emailed them I was firstly given someone else’s tracking number with there house address and name etc personal details then when I corrected them and told the advisor my details I was told has been delivered by ever next to some bins I said it was bin day today all the bins were out and why was this not delivered to my address. The advisor said oh well we can’t do anything not our responsibility ever has delivered I emailed and was told the same. Never had such disrespect and disgusting service. There is no point asking me to email yourselves etc when you clearly said it has been delivered to the bin so silly. Wen a customer places a order it is the full responsibility of the sales company that the order is delivered correctly to the customer.
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