⚠️ ALERT: TICKET SCAM - AVOID BOOKING! ________________________________________
THE SCAM - HOW THEY OPERATE:
1. INSTANT CONFIRMATION WITHOUT SECURED TICKETS
• They quickly confirmed my booking for 5 family members
• Sent professional-looking confirmation emails with booking codes
• Created a false sense of security regarding ticket guarantees
• I promptly booked non-refundable international flights to Spain and hotel accommodations based on their confirmation
2. TICKET DELIVERY DELAYS - THE STALLING BEGINS
• Despite providing all attendee details immediately, they kept stating tickets were "being processed"
• Promised tickets would be sent "once they are available"
• Received multiple messages delaying the process
3. THE FORCED DATE CHANGE SCAM
• Days prior to travel, they claimed the "monument will remain closed on the selected date due to circumstances beyond our control"
• This is FALSE - the Alhambra was NOT closed
• They pressured me into changing dates, citing an "official event at the monument"
• I was forced to update my reservation under duress
4. THE FINAL CANCELLATION
• After changing dates (leading to extra hotel costs I couldn’t cancel)
• They then claimed the NEW date was "unfortunately not available"
• Cancelled my reservation completely
• Promised a refund in "10-15 calendar days"
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WHY THIS IS A DELIBERATE SCAM:
They sell tickets they DON'T HAVE, then:
1. Monitor actual Alhambra ticket demand
2. If demand is high and tickets sell out, they CANCEL your booking
3. They resell your time slot at inflated prices to others
4. You're left with a worthless refund while losing thousands on flights/hotels
Their own terms state tickets are "non-refundable" but they cancel freely, leaving customers to bear all the financial risk! RED FLAGS TO WATCH FOR:
🚩 They are NOT the official Alhambra website (official is: tickets.alhambra-patronato.es)
🚩 Their support stalls with generic responses
🚩 They claim "circumstances beyond our control" - it's a LIE
🚩 They operate under multiple names to evade bad reviews
🚩 Similar complaints exist for other third-party resellers using this exact tactic.
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