Feel The City is absolutely not a respectable organization. In our experience, their entire business model appears to be focused on generating excessive profits through misleading practices aimed at tourists.
The booking process creates the impression of being connected to official institutions, including the use of logos from cities and museums such as the Versailles Palace, despite having no official affiliation. This is highly deceptive. These logos are used unlawfully to give the appearance of legitimacy, while in reality they are simply reselling previously acquired tickets at extraordinary mark-ups.
There is also no genuine possibility to engage in a constructive dialogue with them. Responses are generic, repetitive, and appear to be generated by artificial intelligence rather than written by a responsible representative actually reviewing the case. Substantive concerns are ignored, and no meaningful solution is offered.
In short, we strongly advise tourists to exercise extreme caution. What is presented as an official or trustworthy platform is, in our view, a misleading reseller applying unreasonable margins without transparency or accountability.
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