I had an experience in line with the other 1* reviews here with Felirent Bari. When you exit the airport there is no signage or someone to tell you where to go you have to call them to find out, of course they barely speak English (true for all staff members we have spoken to). The check-in (and also checkout) process is overlong, they are understaffed or in no particular hurry, but it isn't pleasant to wait around in the hanger they use as an office in the summer heat. When all this was done we received a MG brand car (about which we haven't even heard before) instead of a Citroen, I suppose they were the same category. We noticed the trunk lid/ hat rack was missing but didn't give it much thought thinking it might be a pull out kind and, also never seeing this kind of car before as I mentioned. The car didn't have as much gas as stated on the contract and by no means was it full as it should have been and also no washer fluid, but otherwise it was acceptable but by no means on par with the advertised Citroen. On return to our surprise the employee doing the check went straight for the hat rack and also knew the price of it by heart (lots of hat racks must be gone missing there ) . Never for a moment did they think that they may have misplaced it, didn't even check and stopped communicating with us after we refused to sign the papers in frustration of an obvious scam. Unfortunately insurance didn't cover this and they had the nerve to charge 60EUR administration charge above the 230 for the rack. Avoid them at al costs, as you can see in other reviews they'll try to scam you one way or the other.
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