felirent.it

2.2
2.2 Based on 161 reviews

Noleggio Auto al Miglior prezzo. Vetture disponibili in modo Semplice e Veloce. Approfitta delle Ultime Offerte e di Tutti i Servizi Inclusi. Una realtà dinamica in grado di entrare nel mercato del noleggio utilizzando inoltre competenze già ben consolid...

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Average Rating

2.2

/
5

161 Reviews

5 Star
27%
4 Star
2%
3 Star
0%
2 Star
5%
1 Star
65%

All Reviews

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Review Time

Besjan Ndrepeci
It was everything good, someone was waiting to the aeroport malpensa milano. I would advise the the

It was everything good, someone was waiting to the aeroport malpensa milano. I would advise the the other ppl also to try it. Thank you.

5
Date of experience: Mar 01, 2026
Eugen Podaru
Random hidden fee

We rented a car, and returned it in the expected condition. However, we got charged a fee which was not present in the check-in or the check-out document.

1
Date of experience: Feb 28, 2026
Besjan Ndrepeci
It was everything good

It was everything good, someone was waiting to the aeroport malpensa milano. I would advise the the other ppl also to try it. Thank you.

5
Date of experience: Feb 28, 2026
olivier Floch
Good service and value !

Good service and value !

5
Date of experience: Feb 11, 2026
Mr Ali Mubarak
**BE AWARE** Worst rental company ever

**BE AWARE** Worst rental company ever. All their branches around the world are the same. I experienced two different country and their moto is the cheap prices to attract customers and then get keep your deposit if you do not buy their additional insurance cover. SAVE YOUR MONEY SAVE THE STRESS Book with a well known brands.

1
Date of experience: Feb 10, 2026
Erna Kidron
A rental company with a terrible…

A rental company with a terrible attitude toward customers!! Extremely rude service staff who don’t know how to handle criticism. If you even express the slightest dissatisfaction about something, they immediately take an aggressive approach.They wanted to give me a car with over 20 damages. When I asked a representative to accompany me to inspect the vehicle, and I had comments about how the damages were marked, she simply walked away and left me there.I had an awful experience and felt like I was getting into a major mess with this company. They even demanded that the car be returned washed — unbelievable!!I felt so threatened about what might happen when returning the car that I simply left everything and walked away, not even caring about getting a refund.I also have serious complaints about the website where I booked the car, Economy Booking Rental Car, which published incorrect information regarding the car pickup location — supposedly at the airport. At least that was how it appeared at the time of booking.

1
Date of experience: Feb 08, 2026
Виталий Цепенюк
Refused Car, Kept My Money, Changed Their Story

I prepaid for a car rental through the app and arrived at the rental desk with all required documents: my national driver’s license and a valid International Driving Permit (IDP).The employee took both documents, checked them, and then told me that my International Driving Permit was “not accepted.” On that basis, they refused to give me the car.When I requested a refund — since the service was not provided — I was told that no refund would be issued and that I had to resolve the issue through the app.In the support chat, I was first informed that the rental company claimed my International Driving Permit did not meet their requirements. I responded with official legal references and documentation proving that my IDP is valid and compliant with international standards.After that, their explanation suddenly changed. Now they claim that I allegedly did not present my International Driving Permit at the desk — which is completely untrue. The documents were physically handed to their employee.So here are the facts: • The car was not provided. • My valid documents were presented. • No refund was issued. • The company changed its explanation after I challenged their initial claim.This behavior is highly unprofessional and raises serious concerns about their internal practices. Refusing service while keeping a customer’s money and then altering the explanation is unacceptable.I strongly recommend future customers to get written confirmation of every single document requirement in advance and be aware that even if you present all required documents, you may still be denied service without a refund.Extremely disappointed.My name is Vitaliy Tsepenyuk.

1
Date of experience: Feb 05, 2026
Mihaela
scam!!!!!

This company is a scam. Be very careful.They trick customers into paying extra costs that are never clearly explained in advance. You do not receive any contract or invoice by email before or after the rental, which is extremely unprofessional and suspicious.At the office, you are asked to sign electronically multiple times (around 7 times) on a device where you cannot properly see or read what you are signing. You are not given a clear electronic copy of what you signed.In hand, you receive only two paper sheets:-one with very poor English that explains almost nothing clearly,-and another one that is presented as a “contract”, but the explanations are misleading and false.The staff misleads you, explains things incorrectly, and pushes extra charges that were not transparently agreed upon. Overall, the process feels intentionally confusing so customers pay more without understanding why.I strongly do NOT recommend this company. Choose a serious rental company that provides clear contracts, emails, and transparent pricing.

1
Date of experience: Jan 12, 2026
Matias
All good

All went well, but the pic in the rental page (EconomyBookings) the car picture was shown as a van and we for 5+2 seater. Luckily we managed to fit into the given car. So just make sure you check the rental details. Otherwise all went well.

4
Date of experience: Jan 10, 2026
Zihao Lin Zero
Really good service

Really good service

5
Date of experience: Jan 05, 2026

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Business Details

  • Noleggio Auto al Miglior prezzo. Vetture disponibili in modo Semplice e Veloce. Approfitta delle Ultime Offerte e di Tutti i Servizi Inclusi.

    Una realtà dinamica in grado di entrare nel mercato del noleggio utilizzando inoltre competenze già ben consolidate nel gruppo.

    Grazie alla nostra ampia rete di partner e collaboratori, siamo in grado inoltre di erogare servizi di assistenza tecnica e manutenzione in maniera tempestiva. Per renderla più accessibile, efficiente e quindi anche a minor costo di noleggio.See more

  • email customercare@felirent.it
  • call +39022506481
  • language https://felirent.it

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